Frequently asked questions

How can we help you ?

Contact the Lemzi team : our customer service is here for you from Monday to Friday from 9am to 6pm.

If you are still within our despatch window, we kindly ask you to be patient whilst wedespatch your order. More information on our despatch window can be found here.

A working day is classed as Monday to Friday where there is no public holiday.

For UK deliveries we use ROYAL MAIL.

Free returns

Returns within 30 days receive a full refund.

Worldwide shipping

Ship anywhere, rates available at checkout.

We're here to help

Email us and we will get back to you within 48h