Frequently asked questions
How can we help you ?
Contact the Lemzi team : our customer service is here for you from Monday to Friday from 9am to 6pm.
We accept all major debit and credit cards.
Your cancellation email will state the reason your order has been cancelled.
Please click the link below for the most frequently asked questions regarding Klarna and any additional information. Klarna FAQs
Once we have processed your refund, it can take between 3-5 working days depends on the
card you used to pay with. Please contact your card issuer if it has been longer than 5 working days.
