Your confirmation email will state your despatch window, between 3 and 5 working days. If your order is still within this window we assure you your order in hand and ask you kindly for your patience. If your order exceeds this window then please get in touch using the contact form.

Please contact us using the form below so we can assist you with your order.

For large orders we may split them over two packages. Please check your emails for any further tracking numbers. If an item is missing, please contact customer support with your order number and missing item using the contact form below.

As soon as the fault has been discovered, please contact our Customer Service team using the
form below.

Here’s how:
1. Choose a category or brand from the top navigation menu or search to explore a specific
style or brand
2. Select your desired item and click Add To Bag. Once you've added all items, it's time to
checkout
3. Sign in to your account or, if you've not yet created one, continue via guest checkout

Enter your address, payment method and delivery details to place your order. We'll confirm
the order and it will be carefully prepared and sent to you, with updates every step of the way.

Please contact us using the form below. Please note, we cannot guarantee the order will be cancelled before being processed due to
our varying process times.

We are extremely sorry if there are any issues with your order and we want to sort this right
away.

Please contact us using the form below. We cannot always guarantee that your order will be changed in time.

You can't add items to an existing order, but you can place a new order for any additional
pieces.

Yes, however, we currently do not currently offer a gift wrapping service.